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Workflow Coordinator

  • Boston, MA, United States

$22.8 to $24 USD / hour

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Job details

Pay
$22.8 to $24 USD / hour
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Posting language
English
Posted

Original job description

We are looking for an experienced Workflow Coordinator to support daily front-of-house operations in a detail-oriented office setting. This is a Long-term Contract position that combines reception coverage with meeting and office support in a client-facing environment where service quality and attention to detail matter. The person in this role will help create a welcoming experience for visitors and employees while partnering closely with office leadership and adapting to evolving day-to-day needs.

Responsibilities:

  • Welcome visitors and employees at the front desk, answer a multi-line phone system, and ensure a welcoming first impression at all times.
  • Prepare conference rooms for meetings by arranging materials, checking room readiness, and coordinating setup details before guests arrive.
  • Support meeting logistics by organizing supplies, placing refreshments or catered items, and confirming spaces are presentation-ready.
  • Assist with document handling tasks such as scanning, printing, and related copy support using common office equipment.
  • Monitor shared office areas and help maintain a high-service workplace experience without performing facilities or furniture-moving duties.
  • Work closely with the Office Administrator to learn local procedures, strengthen service delivery, and provide dependable day-to-day support.
  • Adjust to occasional early-morning meeting or deposition setup needs with advance notice, while maintaining regular Monday through Friday coverage.
  • Contribute to a flexible support model as office needs develop, including receiving remote direction and training from management when needed.
  • Prior experience in a receptionist, front desk, or similar client-facing office support role is preferred.
  • Strong customer service skills and confidence interacting with visitors and internal teams in a corporate setting.
  • Ability to work effectively in an office environment that emphasizes high-touch service and attention to presentation.
  • Basic familiarity with office technology, including printers, scanners, and multifunction devices; experience with Xerox or HP equipment is a plus.
  • Comfortable handling document scanning, mailroom-related support, and general administrative coordination.
  • Strong communication, organization, and time-management skills with the ability to manage multiple priorities calmly.
  • Dependable attendance and willingness to follow a business casual dress standard appropriate for the workplace.
More about this job

Skills

  • Workflow
  • Leadership
  • Front Desk
  • Logistics
  • Office equipment
  • Customer service
  • Communication skills
  • Time management

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