Vendor Support Specialist

We are seeking a detail-oriented Vendor Support Specialist to support a high-volume vendor operations team. This role is responsible for managing incoming vendor requests, maintaining vendor accounts and documentation, coordinating administrative processes, and serving as a key point of contact for internal stakeholders and external business partners. The ideal candidate thrives in a fast-paced environment, can manage competing priorities, and is committed to delivering accurate and timely support.

Responsibilities:

• Manage a high-volume shared inbox and prioritize incoming requests to ensure timely response and resolution.
• Serve as a primary point of contact for vendors and internal stakeholders, providing professional and responsive support.
• Support vendor onboarding, account setup, account maintenance, and documentation updates.
• Complete and process vendor applications, forms, agreements, and other required paperwork.
• Maintain accurate vendor records, billing information, and supporting documentation.
• Partner with cross-functional teams to research and resolve vendor-related questions and administrative requests.
• Track outstanding requests and follow through to completion, ensuring a high level of accuracy and customer service.
• Assist with vendor transitions and operational projects requiring coordination, organization, and attention to detail.

Qualifications:

• 3+ years of administrative, customer support, vendor support, account coordination, or related experience.
• Experience managing a high-volume workload and balancing multiple priorities.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Outlook and other business systems used for tracking requests and documentation.