Title Specialist

We are looking for a detail-oriented Title Specialist to support title-related administrative and customer service activities for a contract position based in Minnesota. This role is well suited for someone who can manage high-volume communication, maintain accurate records, and handle order-related tasks with consistency and professionalism. The ideal candidate is comfortable balancing phone, email, and data entry responsibilities while ensuring timely follow-up and organized documentation.

Responsibilities:

• Manage incoming calls and emails from customers, partners, and internal teams while providing clear and effective support
• Enter and update order information, title records, and related documentation with a high level of accuracy
• Coordinate appointment scheduling and follow-up activities to keep requests moving efficiently
• Handle both inbound and outbound communication to gather missing details, confirm information, and resolve routine issues
• Maintain organized digital records using standard office applications and internal systems
• Support customer service operations by responding promptly to questions and escalating complex concerns when needed
• Review data for completeness and accuracy before processing transactions or updating files
• Previous experience in customer service, administrative support, or title-related processing work
• Ability to manage a high volume of inbound and outbound phone communication professionally
• Strong data entry skills with careful attention to accuracy and detail
• Proficiency with Microsoft Word and Microsoft Excel in a business environment
• Experience handling email correspondence and maintaining organized documentation
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced setting
• Strong written and verbal communication skills with a service-focused approach