Test Center Administrator

We are looking for a dependable Test Center Administrator to support daily testing operations in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is organized, detail oriented, and comfortable working in a customer-facing environment with changing schedules. The role involves helping maintain a secure and efficient testing site while ensuring each visitor receives attentive service and a consistent exam-day experience.

Responsibilities:

• Welcome test takers, confirm their identity, and guide them through check-in procedures in a detail oriented manner.
• Carry out security screening steps, including the use of handheld screening tools, to uphold testing standards.
• Observe candidates throughout their exams and respond promptly to concerns, incidents, or irregular activity.
• Protect testing materials, equipment, and the overall site environment to preserve confidentiality and compliance.
• Document and escalate situations that fall outside established procedures with a strong sense of urgency.
• Help create a calm, fair, and comfortable setting for all individuals completing exams.
• Perform administrative support tasks such as scanning documents, handling clerical work, and assisting with inbound calls as needed.
• Adapt to a variable part-time schedule, including Saturday coverage and occasional evening or Sunday hours based on site needs.
• High school diploma or equivalent is required.
• Prior experience in receptionist, clerical, or office support work is preferred.
• Ability to interact professionally with visitors and provide clear, courteous assistance.
• Comfortable following detailed procedures in a secure, rules-driven environment.
• Strong attention to detail and the ability to monitor activity carefully for extended periods.
• Flexibility to work a part-time schedule of approximately 20 hours per week, with additional hours when needed.
• Availability to work a variety of shifts from Monday through Saturday, including required Saturday hours and occasional evenings.