Tenant Service Coordinator
- Fort Lauderdale, FL, United States
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Job details
- Experience
- Requirements • At least 3 years of experience in an administrative support or property management role.
- Posting language
- English
- Posted
Original job description
Description We are looking for an attentive Tenant Service Coordinator with relevant experience to support daily operations at a Class A commercial property in Fort Lauderdale, Florida. This on-site role is ideal for someone who enjoys balancing tenant support, administrative coordination, and building operations in a fast-paced real estate environment. The person in this position will help create a responsive experience for tenants while keeping property records, vendor activity, and operational tasks organized and accurate.
Responsibilities:
- Serve as a primary point of contact for tenants by responding to questions, resolving service-related issues, and coordinating timely follow-up on requests.
- Oversee the flow of maintenance requests and work orders, ensuring issues are documented properly and routed to the appropriate building personnel or vendors.
- Organize move-in and move-out activities, including scheduling, communication, and required documentation to support smooth tenant transitions.
- Coordinate with contractors and service providers for routine work, inspections, certificate of insurance tracking, and general building support needs.
- Assist with day-to-day property administration by maintaining lease files, updating rent roll information, and preparing operational and financial reports.
- Support billing and collection activities by processing invoices, tracking payment-related items, and assisting with account reconciliations.
- Help monitor property budgets and administrative records to ensure information is current, complete, and ready for management review.
- Contribute to building readiness and safety efforts by helping communicate emergency procedures and supporting operational coordination across the property. Requirements • At least 3 years of experience in an administrative support or property management role.
- Prior experience in commercial real estate is required, with Class A property experience strongly preferred for consideration for more advanced roles.
- Strong customer service skills with the ability to communicate effectively with tenants, vendors, and internal stakeholders.
- Demonstrated ability to stay organized, manage multiple priorities, and follow through on tasks with accuracy and consistency.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Experience handling vendor coordination, invoice-related tasks, and general property documentation.
- Detail-oriented approach, sound judgment, problem-solving ability, and confidence in managing day-to-day office and tenant interactions.
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More about this job
Skills
- Scheduling
- Communication skills
- Documentation
- Inspection
- Account reconciliation
- Administrative support
- Customer service
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Problem solving