Team Operations Administrator

We are looking for an Teams Operations Administrator to support a growing industrial technology company in the Natick Massachusetts area. This position plays a central role in keeping office operations running efficiently while providing strong day-to-day support to customers and the sales team. The ideal candidate brings a service-oriented mindset, solid administrative judgment, and the ability to manage multiple priorities in a fast-paced, fully onsite environment.

Responsibilities:

• Coordinate daily administrative operations by managing office supplies, equipment needs, facility-related requests, and external service providers.
• Assist the sales function by preparing and processing customer quotations, monitoring approvals, and maintaining accurate records in internal systems.
• Establish new customer accounts, organize onboarding documentation, and help ensure information is entered correctly and efficiently.
• Resolve order, shipping, and service-related issues by communicating with customers and internal teams to keep transactions moving forward.
• Track inventory levels for designated stock items, arrange replenishment activities, and prepare related invoicing and shipping paperwork.
• Organize domestic and international shipment activities, including documentation, scheduling, and coordination with relevant departments and vendors.
• Support the planning and execution of trade shows, exhibitions, and marketing events by handling logistics, purchase orders, vendor communication, and material preparation.
• Provide occasional onsite assistance at events to help ensure setup, delivery, and operational details are completed successfully.
• Prior experience in administrative support, office coordination, or a similar business support role.
• Strong background in customer service and sales support within a fast-paced, detail-focused environment.
• Proficiency with business systems and general computer applications, with the ability to learn internal platforms quickly.
• Excellent organizational skills with the ability to manage multiple tasks, deadlines, and shifting priorities.
• Clear written and verbal communication skills for working with customers, vendors, and cross-functional teams.
• Experience handling shipment coordination, order administration, or inventory-related processes is preferred.
• A proactive, adaptable approach and willingness to take ownership of both routine and varied operational tasks.