Systems Administrator III

Senior IT Operations Analyst

Overview

An organization is seeking a Senior IT Operations Analyst to support and enhance enterprise applications, cloud technologies, infrastructure platforms, and operational processes. This role will serve as a senior technical resource responsible for systems administration, application lifecycle management, automation, project leadership, and continuous improvement initiatives across a complex technology environment.

Responsibilities

• Lead support, administration, and optimization of enterprise applications and business systems
• Troubleshoot and resolve complex application, infrastructure, and user-related issues
• Manage application lifecycle activities, upgrades, testing, and deployments
• Administer cloud and on-premises collaboration, messaging, and business platforms
• Lead technology improvement initiatives and operational process enhancements
• Support identity management, access administration, and endpoint technologies
• Coordinate with vendors and technology partners to resolve issues and implement solutions
• Develop and maintain technical documentation, standards, and support procedures
• Oversee quality assurance, system testing, and production readiness activities
• Lead technology projects from planning through implementation
• Provide escalation support and participate in on-call activities as needed
• Mentor junior team members and contribute to team development

Required Qualifications

• 6+ years of experience in IT operations, systems administration, infrastructure support, or enterprise application management
• Experience supporting large enterprise technology environments
• Strong understanding of cloud and on-premises business platforms
• Experience leading technology projects and coordinating cross-functional initiatives
• Knowledge of Windows-based infrastructure, identity management, and enterprise applications
• Experience with data integration, reporting, automation, or systems administration
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience supporting enterprise productivity and collaboration platforms
• Experience with cloud services, infrastructure administration, and systems integration
• Knowledge of database platforms, reporting tools, and business applications
• Experience with automation and operational efficiency initiatives
• Previous experience mentoring team members or serving as a senior technical resource

Benefits

Comprehensive benefits package including healthcare coverage, retirement programs, paid time off, professional development opportunities, and performance-based incentives.