Sr. IT Applications Consultant

We are looking for an experienced Sr. IT Applications Consultant to provide expert support for Microsoft 365 and other essential business applications in New York, New York. This Long-term Contract position will focus on resolving application issues, partnering with internal teams and external vendors, and leading technology initiatives that strengthen daily operations. The ideal candidate will be comfortable working independently, translating business needs into practical solutions, and driving continuous improvements across core systems.

Responsibilities:

• Administer and support Microsoft 365 along with other critical business applications to maintain reliable day-to-day operations.
• Lead application-focused projects and technical initiatives from planning through execution, ensuring alignment with business goals.
• Work closely with vendors and business stakeholders to address service needs, coordinate deliverables, and resolve system-related challenges.
• Collect and interpret functional requirements to recommend effective application solutions and enhancements.
• Investigate application problems, identify root causes, and implement timely resolutions with limited supervision.
• Monitor system performance and user feedback to improve application stability, usability, and support processes.
• Provide hands-on support for core technologies related to application environments, including directory services, networking, and end-user hardware.
• Contribute to ongoing optimization efforts for business systems and operational workflows, including application-related process improvements.
• Demonstrated experience supporting Microsoft 365 and enterprise business applications in an IT environment.
• Strong background in application support, troubleshooting, and issue resolution across business-critical systems.
• Working knowledge of Active Directory and its role in user access and application administration.
• Familiarity with Dell Technologies hardware and general computer hardware support in enterprise settings.
• Experience with Cisco technologies and an understanding of network connectivity as it relates to application performance.
• Proven ability to gather business requirements and translate them into technical recommendations or solutions.
• Ability to manage multiple priorities independently while collaborating with vendors and cross-functional stakeholders.