Sr Business Systems Analyst (Pigment)

We are looking for a Senior Business Systems Analyst (NetSuite) to lead and optimize enterprise planning capabilities in San Francisco, California. This position works closely with Finance, FP&A, Supply Chain, and Technology teams to shape scalable planning solutions, strengthen system performance, and support informed business decisions. The role combines platform ownership, cross-functional collaboration, and process improvement to help teams plan more effectively and operate with greater consistency.

Responsibilities:

• Serve as the primary administrator for the Pigment platform, overseeing configuration, user access, security settings, testing activities, and production releases.
• Design, enhance, and maintain planning models that support financial forecasting, workforce planning, operating expenses, capital investments, and supply chain planning processes.
• Partner with business stakeholders to convert operational and financial planning needs into system solutions, ensuring models reflect accurate logic, assumptions, and approval flows.
• Coordinate with data and architecture teams to support integrations between Pigment and connected source systems, while resolving data flow issues and maintaining reliable information exchange.
• Establish and manage structured change control practices, including impact reviews, approval tracking, release documentation, and audit-ready records.
• Act as a key escalation point for platform-related issues, driving troubleshooting efforts and helping users resolve functional challenges efficiently.
• Create training materials, user guides, and internal documentation that promote adoption, improve self-service capabilities, and reduce reliance on ad hoc support.
• Identify opportunities to expand platform functionality by evaluating new features, recommending enhancements, and supporting continuous improvement initiatives across planning operations.
• 7+ years of experience in business systems analysis, financial systems, FP&A technology, or a related techno-functional role.
• Practical experience with Pigment, Anaplan, Workday Adaptive, Planful, or similar enterprise planning platforms, including administration or model configuration.
• Strong understanding of financial planning concepts such as budgeting, forecasting, variance analysis, headcount planning, operating expenses, capital planning, and financial modeling.
• Familiarity with supply chain planning principles, including demand forecasting, inventory management, supply balancing, and sales and operations planning.
• Working knowledge of system integrations, data mapping, flat-file or cloud-based data exchanges, and connections with enterprise data platforms or warehouses.
• Experience gathering requirements, reviewing documentation, and working with cross-functional teams in Agile or iterative delivery environments.
• Ability to troubleshoot system and data issues, communicate clearly with technical and business partners, and translate complex requirements into practical solutions.