Software Engineering Manager

We are looking for a Software Engineering Manager to lead a product-focused engineering team. This contract opportunity with potential for a permanent role is ideal for a leader who can guide technical delivery, strengthen platform stability, and partner across product, architecture, security, data, quality, and operations to support business goals. The role combines people leadership, Agile execution, and operational oversight to help deliver dependable, scalable software solutions.

Responsibilities:

• Lead the engineering team through Agile ceremonies and delivery planning, ensuring work is organized, prioritized, and executed effectively.
• Develop team capability by providing coaching, feedback, and support that helps engineers grow in both technical and workplace areas.
• Build a collaborative and accountable team environment focused on quality, continuous improvement, and strong execution.
• Work closely with product and architecture partners to shape technical plans and translate business priorities into actionable engineering initiatives.
• Guide the adoption of modern development practices, including CI/CD pipelines, automated testing, and disciplined software delivery methods.
• Oversee software release activities by confirming appropriate testing, deployment controls, and validation steps are in place.
• Monitor application and platform performance in production, addressing recurring issues and improving reliability, scalability, and operational health.
• Coordinate with cross-functional teams and stakeholders to manage dependencies, communicate progress, and align on milestones, risks, and outcomes.
• Use delivery and operational metrics to improve team effectiveness, software quality, and service dependability.
• Lead escalated support and incident response efforts to ensure timely resolution and clear communication during production events.
• Proven experience managing software engineering teams within an Agile or Scrum delivery model.
• Strong background in mentoring and developing technical staff while driving team performance.
• Hands-on experience overseeing software delivery, production operations, incident management, and platform reliability.
• Ability to work effectively with product, architecture, operations, and business stakeholders across complex initiatives.
• Demonstrated success implementing engineering best practices such as automated testing, CI/CD, and modern development workflows.
• Experience with product development in a technology-driven environment.
• Familiarity with MuleSoft, Salesforce configuration, and Salesforce development.
• Strong communication skills with the ability to present updates, risks, and recommendations to both technical and non-technical audiences.