Software Engineer

We are looking for a Software Engineer to join a long-term contract opportunity based in New York, NY. This role supports a modern Microsoft-focused environment and combines hands-on technical problem solving with user-facing service for a wide range of infrastructure and endpoint needs. The position also offers the chance to collaborate with cross-functional teams, contribute to environment improvements, and strengthen overall support capabilities through technical leadership and mentorship.

Responsibilities:

• Deliver high-level technical support across infrastructure, desktop systems, and end-user computing environments, resolving complex issues efficiently.
• Administer and troubleshoot Azure-based services, organizational user profiles, and Intune-managed devices to maintain stable operations.
• Design, implement, and refine Microsoft policies and configuration standards to improve security, consistency, and device performance.
• Work closely with the infrastructure team to address escalations, coordinate shared initiatives, and support ongoing technical projects.
• Provide responsive, thorough assistance to executive-level users, ensuring a high-quality support experience and timely issue resolution.
• Participate in testing, verification, and post-change validation activities related to infrastructure upgrades and environment updates.
• Guide less experienced engineers through technical challenges, share best practices, and help raise the overall capability of the support team.
• Hands-on experience with C# and the .NET ecosystem in a software engineering environment.
• Working knowledge of ASP.NET for building or supporting web-based applications and services.
• Proficiency in JavaScript and modern front-end development practices.
• Experience developing or maintaining applications using React.js.
• Familiarity with Microsoft enterprise technologies, including Azure and Intune.
• Ability to balance technical troubleshooting with strong end-user support and communication skills.
• Proven capability to collaborate across teams and contribute to shared engineering or infrastructure initiatives.