Jobs in the United States

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Senior HR Business Partner
XNRGY Climate Systems
Mesa, AZ
XNRGY Climate Solutions is a leading North American provider of sustainable design and advanced manufacturing for custom air handling (CRAH) and liquid cooling systems (Chillers). Operating…
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Senior Software Engineer – Java/Python/Automation
The Guardian Life Insurance Company of America
NY
…and global engineering teams to deliver modern, cloud-based solutions while improving development efficiency through automation and AI-assisted engineering…
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Manager, Consumer Products Solutions
Netflix
Los Angeles
The Consumer Products Solutions team sits at the intersection of the business, operations & workflows, and technology. We work with the Consumer Products team and our cross-functional…
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MS
Enterprise AI - Technical Product Owner - Vice President
MS Services Group, Inc.
NY
- $155,000 to $215,000 USD / year
…control partners, and other technology stakeholders to understand developer needs, build consensus on technical direction and priorities, and translate that direction into an executable…
Added 1 min ago
Senior Mailroom Services Associate
SPS North America
Bellevue, WA
Take initiative in identifying process improvements and recommending solutions to recurring operational challenges.
Added 1 min ago
Mailroom Services Associate
SPS North America
Bellevue, WA
Added 1 min ago
Mailroom Services Associate
SPS North America
Overland Park, KS
Added 1 min ago
Lead Mailroom Services Associate
SPS North America
Bellevue, WA
Troubleshoot operational issues and determine appropriate solutions, escalating more complex concerns to management when necessary.
Added 1 min ago
Lead Client Services Associate
SPS North America
NY
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business…
Added 1 min ago
MS
Enterprise AI - Technical Product Owner - Vice President
Morgan Stanley
NY · New York
- $155,000 to $215,000 USD / year
…control partners, and other technology stakeholders to understand developer needs, build consensus on technical direction and priorities, and translate that direction into an executable…
Added 1 min ago
Software Development Engineer in Test (SDET)
ERCOT
Taylor, TX
…join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your…
Added 2 mins ago
Court Researcher- Franklin & Shelby Counties, KY
First Advantage Background Services
Waddy, KY · Graefenburg, KY
Must have (or be willing to obtain) a valid Driver's license and must be willing to travel to the courthouse(s) daily
Added 2 mins ago
Court Researcher- Campbell & Grant Counties, KY
First Advantage Background Services
Butler, KY · Falmouth, KY
Must have (or be willing to obtain) a valid Driver's license and must be willing to travel to the courthouse(s) daily
Added 2 mins ago
Account Executive I - Wound Closure (Northern VA, Metro) – Johnson & Johnson MedTech – Surgery
Ethicon US LLC Legal Entity
VA · Fairfax, VA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Sr. Principal Engineer, Radiation Sterilization
Johnson & Johnson International Legal Entity
Raritan, NJ · Cincinnati, OH · Irvine, CA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Account Executive Wound Closure (Seattle North, WA) – Johnson & Johnson MedTech – Surgery
Ethicon US LLC Legal Entity
Seattle, WA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Lead Reliability & Performance Engineer
Johnson & Johnson Services Inc. Legal Entity
Remote, United States
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Senior Immunology Sales Specialist, Gastroenterology (Baltimore, MD) – Johnson & Johnson Innovative Medicine
Janssen Biotech, Inc. Legal Entity
Baltimore, MD
Must reside in close proximity to the geography or be willing to relocate to it
Added 2 mins ago
Account Executive I - Wound Closure (N Baltimore) – Johnson & Johnson MedTech – Surgery
Ethicon US LLC Legal Entity
Baltimore, MD · Annapolis, MD · York, PA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Account Executive I - Wound Closure (Harrisburg, PA) – Johnson & Johnson MedTech – Surgery
Ethicon US LLC Legal Entity
Harrisburg, PA · Lancaster, PA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Senior Commercial Operations Specialist - Spine
DePuy Synthes Sales, Inc. Legal Entity
Remote, United States
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
Lead, Learning Designer - Learning Excellence Organization (LEO)/Learning Solutions
Janssen Pharmaceuticals, Inc. Legal Entity
Titusville, NJ · Horsham, PA
…cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across…
Added 2 mins ago
VT
Technical Business Requirements Analyst
Voyager Technologies, Inc.
Pueblo, CO
- $120,000 to $140,000 USD / year
…to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and…
Added 2 mins ago
Demand Generation Manager
Suralink Inc
Remote, United States
Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions.
Added 3 mins ago
S
Spring 2027: Early Talent Access CO-OP (January to June)
SharkNinja
Needham, MA
- $27 to $33 USD / hour
Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA

Robert Half

ServiceNow Admin/Developer

Johns Creek, GA, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Description

Overview

We are seeking a hands-on ServiceNow Administrator to optimize and enhance our client's ServiceNow environment. This role will focus on reducing a backlog of platform issues and enhancement requests, improving platform functionality, strengthening CMDB data integrity, and supporting API-based integrations. The ideal candidate is a technical problem-solver who can independently troubleshoot issues, implement configuration changes, resolve data and integration challenges, and drive measurable improvements across the platform. This is a highly hands-on role requiring direct work within ServiceNow rather than project coordination alone.

Key Responsibilities

Own and reduce the ServiceNow backlog by troubleshooting and resolving platform issues, configuration requests, and enhancement opportunities.
Analyze existing configurations, workflows, and processes to identify inefficiencies and implement platform improvements.
Administer and optimize core ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
Configure and maintain forms, fields, UI Policies, UI Actions, Catalog Items, workflows, automations, roles, permissions, ACLs, and security settings.
Improve the accuracy, consistency, and reliability of the CMDB by resolving data quality issues, maintaining CI relationships, and supporting ongoing configuration management practices.
Troubleshoot and support data imports, synchronization processes, and integration-related issues impacting CMDB and platform data.
Maintain and support ServiceNow integrations, including hands-on troubleshooting of REST and SOAP APIs, authentication, connectivity, data mapping, and data exchange issues.
Configure, test, and validate integrations with external systems, collaborating with developers when custom development is required.
Create and maintain reports, dashboards, and operational metrics to improve platform visibility and performance monitoring.
Support platform upgrades, patches, testing, releases, and ongoing technical support for internal stakeholders.

Requirements

Required Qualifications

Demonstrated, hands-on experience administering and configuring the ServiceNow platform in an established enterprise environment.
Experience troubleshooting and resolving ServiceNow issues while independently executing configuration changes and enhancements.
Strong understanding of IT Service Management (ITSM) processes and practical experience configuring relevant ServiceNow capabilities.
Direct experience managing or improving CMDB data, configuration items, relationships, and data quality.
Working knowledge of REST APIs and experience troubleshooting integrations or data exchanges between ServiceNow and external systems.
Experience with ServiceNow configuration tools, including forms, fields, UI Policies, workflows, access controls, and Service Catalog.
Strong analytical and troubleshooting skills, with the ability to investigate issues, identify root causes, and implement practical solutions.
Ability to work independently, manage a backlog, and prioritize hands-on technical execution.

*Please note: This position is fully onsite Monday-Friday in Johns Creek, GA. Do NOT apply to this posting if you're not already local to metro Atlanta and willing to work onsite. No exceptions will be made.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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Jobs in the United States