Senior IT Support Analyst
- Ankeny, IA, United States
Applications open in a new tab.
Job details
- Apply by
- Experience
- 5+ years of IT support experience.
- Posting language
- English
- Posted
Original job description
Seeking a Senior IT Support Analyst to provide advanced technical support, endpoint management, and troubleshooting in an enterprise environment. This individual will serve as a senior escalation resource while supporting modernization and automation initiatives.
- 5+ years of IT support experience.
- Hands-on experience with Microsoft Intune, SCCM, and Windows Autopilot.
- Experience supporting Windows 11, Microsoft 365, endpoint security, and enterprise applications.
- Experience with Azure Virtual Desktop or similar technologies.
- PowerShell scripting experience.
- Strong troubleshooting, communication, and customer service skills.
More about this job
Skills
- Technical support
- Troubleshooting
- Microsoft Windows
- Microsoft 365
- Microsoft Azure
- Microsoft PowerShell
- Communication skills
- Customer service