Senior Accounts Receivable Specialist

Robert Half is seeking an experienced Senior Accounts Receivable Specialist for a well-established consumer products company near Cardiff-by-the-Sea! This is an excellent opportunity for someone who understands the full AR cycle and can confidently manage complex customer accounts, investigate payment issues, and partner with sales and customer service to resolve outstanding balances. This role is particularly well suited for a candidate who enjoys taking ownership of an aging portfolio, communicating professionally with customers, and finding practical solutions to billing disputes. You'll contribute to timely collections and accurate revenue reporting while helping the accounting team maintain strong internal controls.

What You'll Do:

• Manage a portfolio of commercial customer accounts from invoicing through payment resolution.
• Review AR aging reports and prioritize collection efforts based on account risk and outstanding balances.
• Contact customers regarding overdue invoices and document payment commitments.
• Investigate short payments, deductions, chargebacks, and disputed invoices.
• Reconcile customer statements and research unapplied cash or missing remittance details.
• Partner with sales, customer service, and order management to resolve account issues.
• Review customer credit limits and flag accounts requiring additional review.
• Prepare account reconciliations and support accurate month-end reporting.
• Process approved credit memos, adjustments, and write-off requests.
• Monitor recurring delinquency trends and escalate high-risk accounts.
• Maintain thorough collection notes and supporting documentation.
• Assist with audit requests and recommend improvements to collections workflows.
• 3–5 years of Accounts Receivable, commercial collections, or credit and collections experience.
• Strong understanding of AR aging, cash applications, account reconciliations, and dispute resolution.
• Experience with ERP systems and intermediate-to-advanced Excel.
• Ability to communicate confidently with customers and internal stakeholders.
• Strong analytical skills and sound judgment when prioritizing accounts.
• Manufacturing, distribution, or consumer products experience preferred.