Salesforce Test Manager

Robert Half Technology is seeking an experienced Salesforce Test Manager to support a client in the travel and insurance industry. This individual will play a key role in evaluating and strengthening the organization's Salesforce testing capabilities, establishing standardized QA processes, and developing a strategic roadmap for long-term testing improvements.

Duration: 6-month contract, with potential to extend or convert Location: 100% remote – WA State based client Pay rate: $65-$70/hourly (W2)

Key Responsibilities

• Assess the current Salesforce testing environment, processes, and capabilities to identify gaps, risks, and opportunities for improvement.
• Develop and implement a comprehensive QA testing strategy aligned with business objectives and Salesforce delivery initiatives.
• Establish standardized testing frameworks, methodologies, and best practices across Salesforce applications and integrations.
• Design and introduce structured regression testing processes to improve test coverage, consistency, and overall quality.
• Evaluate existing manual testing practices and recommend opportunities for test automation, including appropriate tools and frameworks.
• Strengthen User Acceptance Testing (UAT) processes by establishing clear standards, responsibilities, and repeatable methodologies.
• Partner with technical teams, business stakeholders, and QA resources to improve testing practices within an Agile environment.
• Develop a strategic testing improvement roadmap outlining priorities, timelines, resource requirements, and implementation recommendations.
• Provide guidance and leadership to existing QA resources, driving accountability and adoption of standardized testing practices.
• Identify opportunities to leverage AI-driven testing solutions to improve testing efficiency, accuracy, and coverage.
• Establish testing governance, quality metrics, and reporting practices to measure progress and support continuous improvement.
• Extensive experience leading QA and testing initiatives within complex Salesforce environments.
• Proven experience in a Test Manager, QA Manager, Test Strategy Lead, or similar leadership role.
• Strong understanding of Salesforce CRM functionality, integrations, and platform-specific testing considerations.
• Demonstrated success assessing testing capabilities and developing strategic QA improvement plans.
• Experience designing and implementing testing frameworks, regression testing strategies, and UAT methodologies.
• Strong knowledge of test automation tools, frameworks, and implementation strategies, particularly within Salesforce environments.
• Experience transitioning organizations from manual testing processes toward more standardized and automated approaches.
• Solid understanding of Agile methodologies, including user stories, acceptance criteria, and quality assurance throughout the software development lifecycle.
• Ability to develop actionable testing roadmaps and provide recommendations around tools, resources, and process improvements.
• Excellent stakeholder management, communication, and leadership skills, with the ability to influence both technical and nontechnical teams.
• Ability to operate independently, assess complex environments, and provide strategic direction without requiring extensive oversight.

Preferred Qualifications

• Previous experience supporting organizations in the insurance, financial services, or travel industries.
• Familiarity with AI-powered testing tools and emerging technologies within quality assurance.
• Experience establishing QA standards and testing governance within large enterprise Salesforce implementations.