Sales Operations Coordinator IV (Contractor)

We are looking for a detail-oriented Sales Operations Coordinator IV to support revenue-related sales administration activities for a Contract position based in White Marsh, Maryland. In this role, you will partner with sales and distribution teams to maintain accurate records, prepare reporting, and help ensure month-end revenue activity is processed correctly. This position is well suited for someone who is organized, analytical, and comfortable working with data in a fast-paced sales support environment.

Responsibilities:

• Investigate outstanding or unreported accounts and follow up with distributors to help secure timely revenue collection.
• Maintain and update affiliate records through accurate data entry so account information remains current and reliable.
• Examine client ledger balances alongside the Product Sales team and take appropriate action to address discrepancies, credits, or fund-related concerns.
• Gather information from internal partners and external contacts, then compile it into recurring and ad hoc reports for business use.
• Perform data reconciliation activities that support accurate month-end affiliate revenue recognition and booking.
• Identify billing corrections tied to sales or work order issues and document adjustments that improve overall order accuracy.
• Support sales administration processes as an extension of the broader sales team while meeting established deadlines and quality standards.
• Maintain dependable attendance and provide schedule flexibility for evenings, weekends, and overtime when business needs require it.
• High school diploma or equivalent required.
• 2-5 years of related experience in sales support, sales operations, reporting, or administrative coordination.
• Prior exposure to a sales environment is preferred.
• Experience with data entry, account reconciliation, billing review, and revenue-related reporting.
• Strong communication skills with the ability to work effectively with distributors, sales personnel, and cross-functional teams.
• Proficiency with Microsoft Office applications, especially Excel and other reporting tools.
• Familiarity with CRM or call center platforms such as Salesforce or Avaya is preferred.