Sales Assistant

We are looking for a motivated Sales Assistant to support daily sales activity and help create a positive customer experience in Burlington, Massachusetts. This role focuses on responding to inquiries, identifying sales opportunities, and assisting the team with outreach and follow-up efforts. The ideal candidate is comfortable communicating with customers, organized in managing multiple priorities, and eager to contribute to revenue growth.

Responsibilities:

• Respond to incoming customer inquiries promptly and provide accurate product or service information.
• Conduct outbound outreach to prospective clients to generate interest and uncover new business opportunities.
• Support the sales team by preparing quotes, tracking leads, and maintaining up-to-date records in sales systems.
• Assist with follow-up communication to move prospects through the sales process and strengthen customer relationships.
• Coordinate with internal teams to ensure timely resolution of customer questions and order-related issues.
• Monitor sales activity and help organize reporting on pipeline progress and customer interactions.
• Contribute to day-to-day sales operations by scheduling meetings, preparing materials, and handling administrative support tasks.
• Experience in sales support, inside sales, or a customer-facing commercial role.
• Ability to communicate clearly and professionally with customers by phone, email, and other channels.
• Working knowledge of inbound and outbound sales practices.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Confidence in identifying customer needs and supporting direct sales efforts.
• Proficiency with common business software and the ability to learn sales tools quickly.