Sales Assistant

We are looking for a Sales Assistant to support a busy sales team. This contract-to-permanent position is ideal for someone who enjoys balancing customer interaction with day-to-day administrative coordination. The person in this role will help drive sales activity, respond to inquiries, and keep internal processes organized to ensure a smooth experience for customers and team members alike.

Responsibilities:

• Support sales representatives by preparing documents, organizing account information, and maintaining accurate records.
• Respond to incoming customer inquiries promptly and provide helpful information about products, services, and order status.
• Conduct outbound outreach to prospective and existing customers to generate interest, confirm needs, and support sales growth.
• Assist with inside sales efforts by following up on leads, coordinating appointments, and helping move opportunities through the pipeline.
• Deliver attentive customer service by resolving routine issues, escalating complex concerns, and ensuring timely communication.
• Perform administrative tasks such as data entry, report preparation, filing, and scheduling to keep sales operations running efficiently.
• Collaborate with internal teams to ensure customer requests, quotes, and related paperwork are completed accurately and on time.
• Prior experience in sales support, inside sales, customer service, or administrative assistance.
• Ability to handle both inbound and outbound communication with professionalism and confidence.
• Strong organizational skills with careful attention to detail and accuracy.
• Comfortable managing multiple priorities in a fast-paced work environment.
• Clear verbal and written communication skills for working with customers and internal teams.
• Proficiency with standard office software and the ability to learn new systems quickly.