Receptionist

We are looking for a detail-oriented Receptionist to support daily front desk operations for an onsite team in Massachusetts. This is a contract position offering the opportunity to serve as a key first point of contact for visitors, guests, and internal staff while helping maintain an organized and welcoming workplace. The ideal candidate brings strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced office setting.

Responsibilities:

• Welcome visitors and event attendees, ensuring a smooth check-in experience and directing them appropriately upon arrival.
• Manage visitor registration procedures, including preparing and distributing badges in accordance with site protocols.
• Provide parking access support by issuing passes and answering arrival-related questions for guests.
• Create and update work orders accurately to help coordinate office and facility-related requests.
• Answer and route calls through a multi-line phone system while maintaining a courteous and attentive demeanor.
• Monitor the front desk area and serve as the primary contact for general in-person inquiries and office assistance.
• Support scheduling and administrative coordination by handling appointments, email communication, and basic record organization.
• Prior experience in a receptionist, front desk, or customer-facing administrative role.
• Proficiency using a multi-line phone system in an office environment.
• Strong customer service and interpersonal skills with the ability to interact effectively with a wide range of visitors and staff.
• Accurate data entry skills and solid attention to detail when managing records and work requests.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Ability to organize files, manage appointments, and handle multiple tasks with minimal supervision.
• Reliable communication skills, both written and verbal, with a strong and detail-focused presence.