Receptionist

We are looking for a detail-oriented Receptionist to support daily front-desk operations for a non-profit organization in Baltimore, Maryland. This Contract position is ideal for someone who brings strong communication skills, sound judgment, and a welcoming approach when assisting visitors, callers, and internal staff. The role requires a highly organized individual who can manage administrative tasks efficiently while maintaining accurate records and coordinating schedules in a fast-paced office environment.

Responsibilities:

• Manage the front desk by greeting visitors, directing inquiries, and creating a positive first impression for the organization
• Handle incoming calls through a multi-line phone system, route messages accurately, and respond to general questions with professionalism
• Coordinate calendars and arrange appointments to support smooth day-to-day office scheduling
• Prepare, update, and maintain files, records, and other administrative documents with strong attention to detail
• Enter information into internal systems and spreadsheets accurately to support reporting and office operations
• Draft and respond to email communications in a clear, timely, and thorough manner
• Support staff with general administrative duties using Microsoft Word, Excel, and Outlook
• Keep reception and filing areas organized to promote an efficient and orderly work environment
• Prior experience in a receptionist, front-desk, or administrative support role
• Ability to operate a multi-line phone system while managing multiple priorities
• Strong customer service and interpersonal skills with a detail-oriented approach
• Accurate data entry skills and attention to detail in recordkeeping
• Proficiency with Microsoft Word, Excel, and Outlook
• Ability to organize files, manage appointments, and maintain consistent follow-through on tasks
• Strong written and verbal communication skills for phone and email correspondence