Receptionist

We are looking for a detail-oriented Receptionist to support a housing association in Baltimore, Maryland. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming front-desk experience while providing dependable administrative support in a busy office setting. The person in this role will serve as the first point of contact for visitors and help keep daily office operations organized and efficient.

Responsibilities:

• Welcome visitors, residents, and guests in a courteous manner and ensure they are directed to the appropriate staff or department.
• Manage the front desk by answering incoming calls, responding to routine inquiries, and relaying messages accurately and promptly.
• Maintain an organized reception area that reflects a detail-oriented and service-focused environment.
• Provide day-to-day administrative assistance such as handling paperwork, updating records, and supporting general office coordination.
• Assist with scheduling, document preparation, and other clerical tasks needed to support housing operations.
• Use Excel and other office tools to track information, complete basic calculations, and maintain accurate administrative data.
• Support property management and leasing-related administrative activities in alignment with office procedures and service standards.
• Previous experience in a receptionist, front desk, administrative assistant, or customer support role.
• Ability to communicate clearly and professionally with visitors, staff, and external contacts.
• Working knowledge of administrative support practices and general office procedures.
• Proficiency with Microsoft Excel, including basic formulas and data entry tasks.
• Comfortable performing basic math and numerical calculations with accuracy.
• Background in housing, property management, leasing, or contract administration is strongly preferred.
• Familiarity with fair housing principles or certified housing counselor experience is an advantage.