Quality Assurance Lead

We are looking for a Quality Assurance Lead to help drive reliable, high-performing software delivery for our organization in Greenwich, Connecticut. This position combines hands-on testing with leadership of quality practices, partnering closely with product, engineering, and operations teams to strengthen release confidence. The ideal candidate brings experience across manual and automated testing and is motivated to improve processes, documentation, and team effectiveness.

Responsibilities:

• Lead day-to-day quality assurance efforts by organizing test activities and guiding consistent execution across the QA function.
• Create, refine, and carry out test plans, test cases, and scripted test scenarios for new features, enhancements, and fixes.
• Expand both manual and automated test coverage, including support for frameworks and tools that improve efficiency through AI-enabled capabilities.
• Validate application behavior, APIs, and underlying data to identify defects and confirm system integrity before release.
• Partner with development, product, and operations stakeholders to clarify acceptance expectations, surface risks early, and resolve quality issues efficiently.
• Strengthen QA workflows by embedding automation into CI/CD processes and recommending practical improvements to testing standards.
• Track and communicate quality indicators such as defect trends, test execution results, and coverage status to support informed decision-making.
• Produce and maintain standard operating procedures, testing documentation, and other materials that support repeatable QA practices.
• Assist with release activities and perform verification after deployment, including support outside standard business hours when needed.
• Help onboard and coach QA team members while reinforcing best practices and a culture of accountability and continuous improvement.
• 5+ years of experience in software quality assurance with a strong background in both manual and automated testing.
• Demonstrated ability to coordinate QA workstreams and provide guidance or mentorship to other testers.
• Hands-on experience with Selenium, API testing, database validation, and test management or automation tools.
• Familiarity with integrating automated testing into CI/CD pipelines and modern software delivery workflows.
• Strong analytical thinking, troubleshooting ability, and close attention to detail when investigating defects.
• Clear communication skills with the ability to collaborate effectively with both technical and non-technical partners.
• Experience working within Agile or Scrum-based development environments.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline is preferred.