Property Administrator

We are seeking a dynamic and organized Commercial Property Administrator to join our property management team. The ideal candidate will be responsible for managing day-to-day administrative functions of our commercial properties, while also conducting property tours for prospective tenants, clients, and partners. This is an exciting opportunity for an individual who excels in customer service, organization, and enjoys engaging with clients in a professional yet approachable manner.

Key Responsibilities:

• Liaise with tenants, contractors, and vendors to ensure smooth operations and prompt issue resolution.
• Answer questions about the property, leasing terms, building amenities, and neighborhood offerings in a professional and knowledgeable manner.
• Oversee general administrative tasks for the property, including but not limited to managing correspondence, maintaining files, processing leases, coordinating repairs and maintenance, and preparing reports for property managers and owners.
• Track and monitor rent collections, service charges, and other financial transactions related to the property.
• Assist with lease renewals, tenant inquiries, and resolving tenant concerns in a timely manner.
• Provide detailed information and assist in the leasing process by helping prospective tenants understand all property-related documentation and procedures.
• Customer Service & Relationship Management:
• 3+ years of experience in commercial property administration, property management support, or a related administrative role.
• Ability to communicate professionally with tenants, clients, vendors, and internal stakeholders in both written and verbal formats.
• Experience working with accounting software systems and financial administration tools in a property or business environment.
• Familiarity with CRM platforms, management systems, and JD Edwards EnterpriseOne or similar business software.
• Working knowledge of billing functions, accounting processes, rent tracking, and budget support activities.
• Strong organizational skills with the ability to manage multiple priorities, maintain accurate records, and follow through on deadlines.
• Customer-focused approach with confidence conducting property tours and responding to leasing or tenant inquiries.
• Understanding of lease documentation, compliance expectations, and day-to-day commercial property operation