Project Coordinator

We are looking for a Project Coordinator to support client program launches and oversee implementation activities from kickoff through completion in Golden Valley, Minnesota. This contract opportunity is ideal for someone who enjoys balancing timelines, client communication, and detailed project tracking in a service-driven environment. The person in this role will coordinate cross-functional efforts, monitor progress against milestones, and help ensure each program is set up accurately and delivered with a high level of client satisfaction.

Responsibilities:

• Coordinate implementation activities for new client programs, store launches, rollout initiatives, service requests, and program updates while keeping deadlines on track.
• Build and maintain project timelines, communicate key milestones, and share clear progress updates with internal teams and clients.
• Review deliverables for completeness and quality to help ensure each implementation meets agreed expectations and success measures.
• Identify project risks, delays, service concerns, or pricing-related issues early and communicate next steps to the appropriate stakeholders.
• Assess project scope to determine the internal support and resources needed to execute each initiative effectively.
• Translate client goals and expectations for field support and internal partners, while presenting practical alternatives when adjustments are needed.
• Prepare status summaries that outline percentage complete, current issues, action items, and expected completion dates for active projects.
• Compile information from multiple systems and sources into organized, thorough documentation for project setup and communication purposes.
• Run validation and verification reporting to confirm systems are configured correctly and implementation details are accurate.
• Bachelor’s degree with at least six months of advanced customer service experience, or a high school diploma with three years of comparable customer service experience; one year of related experience is strongly preferred.
• Demonstrated ability to communicate effectively with clients and internal teams through clear, attentive interpersonal interactions.
• Proven skill in building and maintaining positive working relationships across departments and with external stakeholders.
• Strong customer service mindset with the ability to respond to needs promptly and manage follow-up consistently.
• Solid organizational skills with a high level of accuracy, strong time management, and the ability to prioritize multiple responsibilities.
• Intermediate Microsoft Excel skills, including formulas and functions such as calculations and VLOOKUP, beyond basic data entry.
• Proficiency with Microsoft Word, Outlook, and other Microsoft Office applications used in daily coordination work.
• Familiarity with enterprise systems such as JD Edwards, Oracle, PeopleSoft, or similar platforms, along with reporting tools such as Business Objects, is preferred.