Project Assistant

We are looking for a detail-oriented Project Assistant to join our team in Cincinnati, Ohio in an onsite contract-to-permanent role. This position blends high-volume document handling with project coordination, making it ideal for someone who enjoys both process-driven work and cross-functional collaboration. You will play a key role in maintaining accurate records, supporting client-related workflows, and helping operational initiatives stay organized and on schedule.

Responsibilities:

• Process, scan, upload, and categorize client files in accordance with established procedures and service expectations.
• Review incoming documentation for accuracy, completeness, and compliance, and address missing or inconsistent information when needed.
• Safeguard sensitive information by following privacy standards, records policies, and security protocols at all times.
• Monitor turnaround times, quality metrics, and daily output, escalating issues that may affect deadlines or client commitments.
• Assist with audit readiness activities, documentation reviews, and ongoing efforts to improve operational accuracy and efficiency.
• Maintain project schedules, task trackers, meeting notes, and status updates to support smooth execution across initiatives.
• Coordinate meetings by organizing agendas, documenting key decisions, and following up on assigned next steps.
• Provide clear updates to clients, internal stakeholders, and leadership regarding progress, risks, and milestone changes.
• Support onboarding activities, workflow enhancements, training coordination, and operational technology-related projects.
• Strong written and verbal communication skills with the ability to prepare clear updates, summaries, and client-facing correspondence.
• Excellent attention to detail and a consistent approach to producing accurate, high-quality work.
• Proven ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment.
• Sound judgment and problem-solving skills, with the ability to work independently as well as collaboratively with a team.
• Proficiency with Microsoft Excel, Word, Outlook, Teams, and PowerPoint.
• Experience in document management, operations support, project coordination, or a related administrative environment is preferred.
• Familiarity with project or workflow management tools such as Microsoft Planner, Microsoft Project, Smartsheet, Asana, Jira, ClickUp, or SharePoint is a plus.