Program Manager I

We are looking for a Program Manager to support Ads Product Marketing initiatives in San Francisco, California. This Long-term Contract opportunity is ideal for a project and operations specialist who can bring structure to complex workflows, improve team effectiveness, and help translate business priorities into scalable programs. The person in this role will partner with cross-functional stakeholders to streamline processes, strengthen communication, and enable distributed teams to deliver go-to-market and customer insight initiatives with consistency.

Responsibilities:

• Lead several concurrent programs that improve how the Ads Product Marketing organization plans, executes, and delivers high-priority work.
• Coordinate inbound customer feedback and outbound go-to-market efforts to help teams convert market insights into actionable business priorities.
• Design, refine, and scale operational processes that increase efficiency across product marketing and partner functions.
• Create and deliver training resources that help geographically distributed teams adopt effective ways of working and collaborating.
• Test and launch new programs, tools, and workflows that accelerate execution speed and improve team productivity.
• Evaluate current communication channels, project workflows, and documentation practices, then implement enhancements based on identified gaps.
• Track milestones, timelines, and outcomes across multiple fast-moving projects while adjusting plans as new priorities emerge.
• Build and maintain reporting frameworks that provide clear visibility into program status, tool usage, and operational progress.
• Promote consistent best practices and change management approaches that support cross-functional alignment and execution at scale.
• 7+ years of experience in program management, project management, operations, or a related discipline with a strong record of process improvement ownership.
• Background in adtech, digital advertising, or a closely related industry is strongly preferred.
• Hands-on experience with project planning and collaboration platforms such as Asana, JIRA, Salesforce, or similar tools.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple deadlines at once.
• Proven ability to facilitate training sessions and support adoption of new processes across distributed teams.
• Excellent written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
• Demonstrated success operating independently in fast-paced, ambiguous environments with minimal oversight.
• Collaborative mindset with the ability to influence partners across functions and drive scalable operational improvements.