Program Integrity Specialist

We are looking for a Program Integrity Specialist to support compliance and case review activities for a housing association. This contract-to-permanent opportunity is well suited for a detail-oriented administrative specialist who can interpret housing program rules, manage sensitive documentation, and communicate clearly with applicants, participants, and internal teams. The person in this role will help protect program integrity by coordinating hearings, reviewing evidence, and ensuring actions are handled fairly, accurately, and in line with established policy.

Responsibilities:

• Review potential program non-compliance issues, document findings, and partner with inspection, customer service, and case management teams to determine appropriate next steps.
• Apply housing program regulations, administrative policies, and due process standards when preparing denial, termination, and other case-related notices.
• Coordinate appeal-related activities by arranging informal hearings and review meetings, gathering supporting documentation, and confirming witness participation.
• Lead or support hearing proceedings by organizing case materials, presenting program findings, examining records, and assisting with written determinations when needed.
• Monitor and report on appeals, denials, terminations, referrals, and compliance patterns while maintaining accurate case notes in electronic files and tracking tools.
• Assemble complete case packages for management, legal review, or external referral, including responses connected to subpoenas and public information requests.
• Make independent, policy-based decisions that affect participant eligibility and provide guidance to leadership on compliance-related matters.
• Perform advanced administrative and analytical work tied to regulatory compliance, eligibility review, and program enforcement activities.
• Act as a knowledgeable resource for teammates by sharing procedural guidance and supporting onboarding or ongoing team development.
• Carry out additional administrative and program support duties as needed to meet operational goals.
• Experience in administrative support, compliance review, case management, or a related office-based function.
• Working knowledge of affordable housing programs, eligibility processes, or public-sector regulatory environments.
• Ability to interpret policies, procedures, and formal guidelines and apply them consistently to case decisions.
• Strong written communication skills with experience drafting clear and accurate notices, summaries, or case documentation.
• Comfortable handling sensitive information, organizing detailed records, and maintaining accurate electronic files.
• Ability to coordinate meetings, manage multiple deadlines, and follow through on appeals or review processes.
• Sound judgment and analytical skills with the ability to evaluate evidence and identify potential risk indicators.
• Proficiency in general administrative office tasks, including phone communication and collaboration across departments.