Principal Trainer, Epic Beaker

Principal Trainer, Epic Beaker (Anatomic and Clinical Pathology) About the Role Our client, a leading healthcare organization, is seeking a Principal Trainer for Epic Beaker Anatomic and Clinical Pathology. Reporting to the Senior Manager, you will provide oversight and leadership to a team of Credentialed Trainers, lead the communication of training policies, coordinate required training, and manage all aspects of classroom and virtual training. You will collaborate with stakeholders, end users, and trainers to optimize the training experience and support junior staff in day to day training operations.

Responsibilities

• Serve as a primary support contact for training end users
• Lead all phases of training maintenance and execution
• Analyze new training releases and validate their impact on workflows
• Identify and troubleshoot training issues and guide the team to resolution
• Support junior staff in resolving training issues, implementing training changes, retrieving requested data, and managing daily operations
• Partner with analysts on training changes to ensure effective execution and maintenance of training strategies
• Participate in design sessions and councils to understand project goals and workflows, then create tip sheets and update curriculum
• Create tip sheets and embed curriculum for non Epic third party systems such as SOFTBank
• Work with stakeholders, business leaders, and end users to ensure training meets business and clinical needs
• Participate in weekly team meetings and maintain regular communication with team members
• Review training rollout status and open issues with leadership on an ongoing basis
• Develop a working knowledge of organizational policies, procedures, and operations

Required Qualifications

• Bachelor’s degree or at least 3 years of relevant work experience
• Epic Beaker Anatomic and Clinical Pathology certification
• 3 to 5 years of experience, preferably in healthcare or a healthcare related organization
• Familiarity with lab workflows, regulatory requirements, integration points, and the patient experience

Key Competencies

• Adult education skill and experience
• Ability to work autonomously
• Critical thinking
• Strong interpersonal and presentation skills
• Excellent verbal and written communication