PC Technician

Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.

Key Responsibilities:

• Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.
• Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems.
• Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.
• Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.
• Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.
• User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.
• Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference.
• Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates.

Qualifications:

• Prior experience as a PC Technician or in a similar technical support role is beneficial but not mandatory.
• Strong knowledge of desktop hardware, software, and operating systems (e.g., Windows, macOS).
• Proficiency in troubleshooting hardware and software issues.
• Excellent communication and interpersonal skills.
• IT-related certifications (e.g., CompTIA A+) are a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.