Payroll Specialist

We are looking for an experienced payroll specialist to support accurate, compliant payroll operations for a workforce of more than 300 employees in Grand Rapids, Michigan. This position plays a key role in delivering dependable payroll processing, maintaining precise records, and serving as a reliable resource for employees, internal teams, and external partners. The ideal candidate brings strong analytical skills, sound judgment, and a commitment to improving payroll workflows and system performance.

Responsibilities:

• Manage end-to-end biweekly payroll processing for a multi-employee population, ensuring pay is delivered correctly and on schedule.
• Investigate and resolve payroll issues such as deduction inconsistencies, payment errors, and off-cycle check requests with attention to detail and urgency.
• Monitor payroll activities for adherence to tax regulations, benefit withholdings, and company policies related to compensation and time off.
• Review employee payroll data, benefit elections, and supporting records through routine audits to maintain accuracy and compliance.
• Maintain organized and current payroll documentation, including transaction records and employee-related payroll files.
• Produce payroll-related reports that support verification, auditing, workforce analysis, and management decision-making.
• Respond to payroll questions from employees and partner contacts, providing clear guidance and timely resolution to concerns.
• Train new users on timekeeping and benefits platforms to promote a smooth onboarding experience and effective system usage.
• Partner with the broader team to enhance payroll processes, support system updates and testing, and identify opportunities to improve efficiency and reliability.
• At least 3 years of payroll administration experience in a detail-oriented business environment.
• Demonstrated success processing full-cycle payroll for employee populations of 300 or more.
• Working knowledge of multi-state payroll practices, payroll tax considerations, and compliance requirements.
• Hands-on experience with payroll systems such as Paycor.
• Familiarity with benefit deductions, direct deposit administration, and paid time off tracking.
• Strong auditing, problem-solving, and recordkeeping skills with a high level of accuracy.
• Ability to communicate effectively with employees, internal stakeholders, and external partners while handling sensitive information discreetly.