Description
Our client is seeking a Payments Operations Team Lead (ACH & Wire) to join its operations team. This position is ideal for an experienced payments, deposit operations, or treasury professional looking to combine hands-on operational responsibilities with team leadership, process improvement, and regulatory compliance oversight.
Key Responsibilities
- Oversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.
- Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.
- Manage ACH origination, returns, reversals, exception processing, and related operational activities.
- Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.
- Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.
- Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.
- Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.
- Support audits, internal control reviews, and operational risk management initiatives.
- Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.
- Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.
- Assist with training, coaching, quality reviews, and development of team members.
Requirements
Qualifications
- 4+ years of experience in banking operations, payment operations, treasury services, deposit operations, or a related financial services environment.
- Experience with ACH processing, wire transfers, payment operations, cash management, treasury operations, or deposit services.
- Prior leadership, supervisory, mentoring, or training experience is preferred.
- Accredited ACH Professional (AAP) certification required.
- Strong understanding of NACHA Operating Rules, OFAC, BSA/AML, and Regulation E.
- Ability to analyze data, identify risks, investigate issues, and implement practical solutions.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office applications, particularly Excel and Outlook.
Why Consider This Opportunity?
- Opportunity to step into a leadership role while remaining engaged in day-to-day operations.
- Exposure to payment modernization initiatives and strategic process improvement projects.
- Collaborative team environment with strong career growth potential.
- Competitive compensation, bonus opportunity, comprehensive benefits, retirement plans, and tuition assistance.
Ideal backgrounds include: ACH Specialist, Senior ACH Specialist, Wire Specialist, Treasury Operations Specialist, Payment Operations Analyst, Deposit Operations Specialist, Cash Management Specialist, Banking Operations Supervisor, or Electronic Payments Professional.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .