Patient Registration

We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.

Responsibilities:

• Answer and manage a multi-line phone system, ensuring the smooth flow of communication
• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
• Execute data entry tasks, keeping patient records up-to-date and accurate
• Correspond via email, providing clear and concise information to patients and team members
• Utilize strong interpersonal skills to build rapport with patients and enhance their experience
• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
• Schedule appointments, ensuring a well-coordinated flow of patients
• Adapt to varied shifts, demonstrating flexibility and commitment
• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.
• Proficiency in answering a multi-line phone system
• Exceptional customer service skills
• Experience with data entry tasks
• Ability to manage email correspondence effectively
• Strong interpersonal skills for interacting with clients and staff
• Proficiency in Microsoft Excel for creating and managing spreadsheets
• Knowledge of Microsoft Outlook for managing emails and scheduling
• Experience using Microsoft Word for typing and formatting documents
• Ability to organize files efficiently
• Experience in scheduling appointments for staff and clients