Patient Registration

SHIFT: Monday - Friday | 5:45am - 2:00pm We are looking for a detail-oriented Patient Registration team member to support a busy healthcare setting in Olympia, Washington. This Long-term Contract opportunity is ideal for someone who enjoys helping patients navigate front-end registration processes while delivering courteous, compassionate service. The person in this role will manage intake, scheduling, and insurance-related tasks while maintaining accuracy, confidentiality, and a positive experience for patients and visitors.

Responsibilities:

• Greet patients and visitors in a welcoming, detail-oriented manner and provide responsive support throughout their visit.
• Manage patient arrival and departure activities, ensuring registration and checkout steps are completed accurately and efficiently.
• Arrange appointments across departments by coordinating provider calendars with patient availability and care needs.
• Confirm insurance details, update demographic records, and assist patients with coverage-related paperwork when needed.
• Enter and maintain precise patient information in the Epic electronic health record system while safeguarding confidential data.
• Guide patients through intake procedures with empathy, discretion, and clear communication during the care process.
• Work closely with clinical and administrative teams to help maintain smooth coordination of patient services.
• Complete general administrative duties such as filing, data entry, and document preparation, and provide cross-functional support as assigned.
• At least 1 year of experience in patient registration, patient access, or a similar front-desk healthcare role.
• Hands-on experience assisting patients with scheduling, registration, and general intake processes.
• Knowledge of medical insurance verification and the ability to review and update coverage information accurately.
• Familiarity with Epic software or another electronic health record platform used in healthcare settings.
• Strong customer service skills with the ability to communicate professionally and compassionately with patients and visitors.
• Ability to handle sensitive information with discretion and follow patient privacy and confidentiality standards.
• Comfortable managing multiple administrative tasks while maintaining attention to detail in a fast-paced environment.