Patient Coordinator

Robert Half is currently working with a medical office in the Miami area that is looking to bring on a Patient Coordinator.

This person will be supporting patients throughout the scheduling and check-in process while helping keep the front office organized. The ideal candidate will have previous experience in a medical or healthcare setting and must be bilingual in English and Spanish.

Responsibilities:

• Assist patients with scheduling, check-in, and general questions
• Coordinate appointments and follow up with patients as needed
• Answer incoming calls and route messages appropriately
• Update patient information and maintain accurate records
• Assist with insurance verification and required documentation
• Communicate with providers and internal staff to help coordinate patient care
• Provide general administrative support to the office
• Previous experience in a medical office or healthcare setting
• Bilingual English/Spanish required
• Strong communication and customer service skills
• Organized and comfortable managing multiple priorities
• Experience with scheduling, patient records, or EMR systems is a plus
• Professional and comfortable working directly with patients