Patient Billing Resolution Specialist

Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today!

Responsibilities:

• Oversee the Coordination of Benefits to assist patients with managing billing and denials.
• Act as liaison between patients and insurance companies.
• Handle high-volume communication: letters, text messages, and three-way calls.
• Investigate accounts thoroughly to achieve optimal resolution - primarily getting insurance to pay claims.
• Maintain documentation and patient files through the resolution process.
• High School Diploma/GED
• Minimum 4 years of medical insurance billing and denials
• Excellent communication and problem-solving skills
• Experience with appeals and denials
• Epic experience preferred but not required