Patient Access Representative

Location: Remote (Must Reside in Kentucky) Employment Type: Contract / Contract-to-permanent Schedule: permanent Monday - Friday 8:00am -5:00pm EST

Robert Half is looking for experienced Patient Access Representatives for a remote healthcare support opportunity. Successful candidates will have recent experience working within Epic and a strong background in front-end revenue cycle functions, including insurance verification, authorizations, and patient scheduling. Key Responsibilities Schedule patient appointments and coordinate care services Verify insurance eligibility, benefits, and coverage details Obtain and process prior authorizations as required Accurately document patient information within Epic Provide outstanding customer service while assisting patients by phone Address patient inquiries regarding appointments, insurance, and registration Ensure compliance with HIPAA and organizational policies Maintain accuracy and productivity standards in a fast-paced environment

Why Apply? 100% remote opportunity for Kentucky residents Competitive compensation Opportunity to work with a respected healthcare organization Gain experience with a leading healthcare team and advanced Epic workflows If you have recent Epic experience and a strong background in insurance verification, authorizations, and patient scheduling, we'd love to hear from you. Apply today!

Recent, hands-on Epic experience required Previous experience in Patient Access, Patient Registration, or Front-End Revenue Cycle Strong insurance verification and authorization experience Patient scheduling experience in a healthcare setting Excellent communication and customer service skills Ability to work independently in a remote environment High attention to detail and data accuracy Preferred Experience Hospital, physician practice, or healthcare system experience Knowledge of Medicare, Medicaid, and commercial insurance plans Experience handling high-volume patient interactions