Order Entry Clerk

We are looking for a highly organized Order Entry Clerk to join a manufacturing team in New Berlin, Wisconsin on a Contract basis. In this role, you will help keep customer orders accurate and up to date while coordinating with internal departments to support daily operations. This position is well suited for someone who thrives in a fast-moving environment, communicates clearly, and takes pride in maintaining precise records.

Responsibilities:

• Process customer purchase orders in the company system and keep order details current throughout the lifecycle.
• Communicate with customers regarding order acknowledgments, shipment timing, delays, and product availability changes.
• Access customer platforms and online portals to obtain order information and verify that submitted details are correct.
• Coordinate requests related to just-in-time quotes, engineering revisions, and the reactivation of inactive parts.
• Review pricing and item data, identify discrepancies, and work with appropriate teams to resolve issues accurately.
• Support shipping and finance activities by preparing and managing packing documentation, bills of lading, and related records.
• Maintain customer account information, pricing files, and master data to ensure reliable reporting and order accuracy.
• Provide administrative assistance across departments, including document filing, mail handling, scanning, reception backup, and records management.
• Assist with additional office support for accounting, human resources, and supply chain projects as business needs require.
• High school diploma or equivalent required.
• At least 2 years of experience in data entry, office support, or administrative work.
• Prior background in order processing or order entry is strongly preferred.
• Experience using ERP or other business systems to manage transaction data.
• Proficiency with Microsoft Word, Outlook, and Excel.
• Strong typing and numeric data entry skills with excellent attention to detail.
• Ability to manage multiple tasks, solve routine issues, and meet deadlines in a fast-paced setting.
• Strong communication skills and a collaborative approach to cross-functional support.