Order Entry Clerk

Our recruiting team is searching for an Order Entry Clerk to support the customer service and operations departments of an established manufacturing company. This position plays an important role in ensuring customer orders are entered accurately, processed efficiently, and communicated to the appropriate internal teams. The ideal candidate has strong data entry skills, is comfortable working with product codes and pricing information, and enjoys a detail-oriented role where accuracy directly impacts production and customer satisfaction. This is a great opportunity for someone with previous order processing or administrative experience who wants to grow within a manufacturing environment.

Key Responsibilities:

• Enter incoming customer orders into the company's ERP or order management system.
• Review purchase orders for accuracy, including quantities, pricing, product descriptions, and part numbers.
• Verify customer information, shipping details, requested delivery dates, and applicable pricing.
• Process order changes, cancellations, and updates while maintaining accurate records.
• Coordinate with sales, production, purchasing, and warehouse teams regarding order status and availability.
• Monitor open orders and follow up on missing information or discrepancies.
• Assist with order confirmations, acknowledgments, and customer correspondence.
• Maintain accurate customer and product records within internal databases.
• Generate order reports and assist with tracking backorders and fulfillment timelines.
• Provide general administrative and customer service support to the operations team.
• 1+ year of experience in order entry, customer service, data entry, or office support.
• Strong attention to detail and comfort working with numbers, part numbers, product codes, and pricing.
• Solid computer skills, including email and Microsoft Excel (sorting, filtering, and basic formulas).
• Experience with ERP, inventory management, or order processing systems preferred.
• Strong organizational skills and ability to manage a high volume of transactions.
• Clear written and verbal communication skills.
• Ability to identify discrepancies, ask questions, and follow through to resolution.
• Manufacturing, distribution, or wholesale industry experience is a plus.