Oracle AP Production Support Engineer

Overview

We are seeking an experienced Oracle Accounts Payable (AP) Production Support Engineer to support a mission-critical Oracle financial environment during a large-scale enterprise integration and stabilization effort. This role will focus on production support for AP invoice processing, Oracle AP integrations, Chart of Accounts validation processes, batch processing operations, and application troubleshooting. The ideal candidate will have experience supporting Oracle AP environments, financial system interfaces, and integrated invoice processing workflows. This individual will serve as a key resource responsible for ensuring the timely and accurate processing of vendor invoices and maintaining operational stability across AP-related applications and integrations.

Responsibilities

• Provide day-to-day production support for Oracle Accounts Payable (AP) applications and related financial processes
• Support vendor invoice processing workflows utilizing custom batch processes, API integrations, and Oracle AP functionality
• Monitor and troubleshoot invoice ingestion and processing issues
• Investigate and resolve invoice validation failures, workflow exceptions, and processing errors
• Support Chart of Accounts (COA) batch processes that validate financial data prior to invoice posting
• Coordinate resolution of issues impacting successful invoice processing and financial transaction flow
• Support a custom .NET application used for vendor invoice management and integration with Oracle
• Monitor and troubleshoot API-based integrations and batch jobs supporting AP operations
• Partner with finance, accounting, infrastructure, and application support teams to investigate production issues
• Perform root cause analysis and implement corrective actions to reduce recurring incidents
• Assist with testing, validation, deployment support, and hypercare activities related to system changes and conversion events
• Document support procedures, recurring issues, and operational support processes

Required Qualifications

• 3+ years of experience supporting Oracle Accounts Payable (AP) or Oracle Financials environments
• Experience supporting production financial applications and business-critical transaction processing systems
• Knowledge of Accounts Payable workflows, invoice processing, vendor management, and financial controls
• Experience supporting batch processing, data validation, and system integrations
• Understanding of Chart of Accounts (COA) structures and financial data validation processes
• Experience troubleshooting application, interface, and data processing issues
• Strong SQL and data analysis skills
• Experience working with APIs, file-based integrations, or enterprise application interfaces
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience supporting Oracle E-Business Suite (EBS), Oracle Fusion Financials, or other Oracle Finance platforms
• Experience supporting custom .NET-based financial applications
• Familiarity with enterprise integration technologies and financial data interfaces
• Experience within banking, financial services, or other highly regulated industries
• Experience supporting large-scale conversions, acquisitions, mergers, or enterprise transformation initiatives
• Understanding of accounting principles, General Ledger (GL) processes, and financial reconciliations
• Experience working in production support, application support, or hypercare environments

*Please note: This position is 100% onsite, Monday-Friday, in the Smyrna/Vinings area. Do NOT apply to this posting if you're not already local to metro Atlanta and willing to work onsite.