Operations Director

Our client is looking for a nonprofit leader to guide organizational strategy, daily operations, and long-term growth for a mission-focused organization in Houston, Texas. This role will provide executive oversight across finance, human resources, administration, community partnerships, fundraising, volunteer programs, and retail-related activities where applicable. The ideal candidate brings sound business judgment, strong relationship-building skills, and a commitment to strengthening both operational performance and community impact.

Responsibilities:

• Lead the organization’s strategic direction by translating its mission into measurable priorities, operational plans, and sustainable growth initiatives.
• Partner with the board and senior stakeholders to shape policy, set organizational objectives, and support long-range planning efforts.
• Direct budgeting, forecasting, financial review, and reporting activities to maintain fiscal discipline and support informed decision-making.
• Oversee talent management practices, including hiring, onboarding, coaching, performance development, employee relations, and staff retention.
• Manage administrative and day-to-day business functions to improve efficiency, accountability, and service delivery across the organization.
• Supervise store or retail operations when applicable, ensuring staffing, customer experience, and revenue performance align with organizational goals.
• Strengthen volunteer programs by guiding recruitment, training, scheduling, engagement, and recognition efforts that enhance participation and impact.
• Build productive relationships with donors, businesses, churches, foundations, civic groups, and other community partners to expand visibility and support.
• Support fundraising and donor engagement initiatives by identifying opportunities for new revenue, cultivating supporters, and contributing to special events and outreach efforts
• Minimum of 10 years of nonprofit experience, including prior executive-level or senior leadership responsibility.
• Bachelor’s degree required.
• Demonstrated success leading multidisciplinary teams and developing staff through mentorship, accountability, and training.
• Strong background in nonprofit financial oversight, including budgeting, reporting, and stewardship of organizational resources.
• Experience managing operations, employee relations, and cross-functional administrative processes.
• Ability to build and maintain lasting partnerships with community stakeholders, donors, volunteers, and board members.
• Strong communication and public speaking skills, with the ability to represent the organization professionally in the community.
• Proficiency with Microsoft Excel; grant writing experience is highly valued.