Office Servies Associate

We are looking for an Office Servies Associate to support daily copy, mail, and general back-office operations for a client site in California. This is a contract position suited for someone who enjoys delivering dependable service in a fast-paced work environment and can balance physical and digital document workflows. The role also provides support across related administrative service areas as business needs require, while maintaining high standards for accuracy, responsiveness, and confidentiality.

Responsibilities:

• Maintain accurate service records and confirm all work requests are complete before starting each assignment.
• Handle day-to-day reprographics, mail distribution, intake, and document support tasks in accordance with established operating guidelines.
• Sequence incoming assignments effectively to keep work moving on schedule and meet committed turnaround times.
• Communicate promptly with clients or leadership when priorities shift, deadlines are at risk, or clarification is needed.
• Inspect completed work for accuracy and quality, and help uphold service standards across the team.
• Resolve routine copier, scanner, and mailroom equipment issues and escalate more complex problems when necessary.
• Replenish paper, toner, and other production materials to keep equipment ready for continuous use.
• Organize workload based on urgency, volume, and service expectations while using resources efficiently and following site policies.
• Support additional office services needs such as hospitality, reception, facilities, or audio/visual coordination when required.
• Move and handle boxes, paper, and supplies regularly, including lifting items up to 50 pounds as part of daily operations.
• High school diploma or equivalent education is required.
• At least 1 year of experience in office services, copy services, mailroom operations, or a similar administrative support setting is preferred.
• Familiarity with document scanning, reprographics, mail handling, and general back-office procedures.
• Strong customer service skills with the ability to build positive working relationships with clients and colleagues.
• Careful attention to detail and solid organizational skills in managing multiple tasks and deadlines.
• Ability to work with confidential information discreetly and exercise sound judgment in routine decision-making.
• Comfortable working in a team-based, fast-paced environment with colleagues from varied backgrounds.
• Ability to stand for extended periods, work overtime when needed, and operate office production equipment safely.