Office Services Associate

We are looking for an Office Services Associate to support day-to-day back-office operations for a client site in Denver, Colorado. This is a Contract position focused on document production, mail handling, intake support, and related office services in both physical and digital environments. The ideal candidate brings strong customer service, sound judgment, and the ability to stay organized while managing multiple priorities in a fast-paced setting.

Responsibilities:

• Manage incoming office service requests by reviewing job details, confirming instructions, and maintaining accurate service logs.
• Complete copy, scanning, reprographics, mail, and intake assignments in line with established procedures and required turnaround times.
• Coordinate the order of work effectively to balance priorities, meet service commitments, and keep clients informed of status or deadline concerns.
• Inspect completed tasks for accuracy and quality, and help uphold consistent standards across both individual and team output.
• Resolve routine equipment issues when possible and escalate more complex problems to leadership as needed.
• Replenish printers and production devices with paper, toner, and other supplies to keep operations running smoothly.
• Support additional workplace services such as reception, hospitality, and audio/visual assistance when business needs require.
• Handle confidential materials with discretion while following client site policies and company service guidelines.
• Move and organize materials and packages as part of daily operations, including tasks that require lifting up to 50 pounds regularly.
• High school diploma or equivalent.
• At least 1 year of office services experience, ideally within a legal, banking, or large corporate environment.
• Working knowledge of back-office support functions such as copying, scanning, mailroom operations, and document handling.
• Strong customer service skills with the ability to build positive relationships with clients and internal teams.
• Excellent attention to detail, time management, and organizational ability.
• Comfortable making routine decisions independently while recognizing when issues should be escalated.
• Ability to work effectively with diverse teams in a high-volume, fast-paced environment.
• Experience handling sensitive or confidential information with professionalism and care.