Office Services Associate

We are looking for an Office Services Associate to support daily administrative operations for a client site in Sacramento, California. This Contract position plays an important role in managing copy, mail, and document handling services while helping maintain a responsive and detail-oriented workplace experience. The ideal candidate is organized, service-focused, and comfortable working in a fast-paced environment with shifting priorities and time-sensitive requests.

Responsibilities:

• Manage incoming office service requests by reviewing job instructions, tracking assignments accurately, and confirming all required details before work begins.
• Complete high-volume copying, scanning, mail distribution, and document intake tasks in line with established service standards and turnaround expectations.
• Organize and sequence assignments effectively to keep workflows moving efficiently and ensure deadlines are consistently met.
• Communicate promptly with supervisors or client contacts regarding job status, priority changes, and any issues that could affect delivery timing.
• Perform basic troubleshooting on copiers, scanners, and related office equipment, escalating more complex problems when needed.
• Check finished work for accuracy and presentation quality, while also supporting quality review efforts across the team.
• Replenish paper, toner, and other production supplies to keep equipment ready for daily operations.
• Follow client site guidelines and company policies, including confidentiality, security, and safe handling of documents and equipment.
• Use materials and equipment responsibly to support efficient operations and minimize unnecessary waste.
• High school diploma or equivalent required.
• At least one year of office services or back-office support experience, ideally within a legal, banking, or large corporate setting.
• Working knowledge of reprographics, mailroom support, document scanning, and general administrative service processes.
• Strong customer service skills with the ability to build positive working relationships with clients and internal teams.
• Excellent attention to detail, sound organizational ability, and the capacity to manage multiple assignments under tight deadlines.
• Ability to handle confidential information with discretion and make appropriate independent decisions within established guidelines.
• Comfortable working on your feet for extended periods and regularly lifting materials weighing up to 50 pounds.
• Able to work effectively in a team-based, fast-paced environment and adapt to varying schedules, including overtime when required.