Office Coordinator

We are looking for an organized and service-focused Office Coordinator to support daily front office operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming experience for visitors, managing administrative workflows, and keeping office activities running smoothly. The right candidate will bring strong communication skills, confidence using Microsoft Office, and at least two years of relevant office support experience. Experience in a mental or behavioral health setting is valued and will help support success in this role.

Responsibilities:

• Welcome visitors and provide a welcoming first point of contact by phone and in person.
• Manage incoming calls, route messages accurately, and respond to general inquiries with a customer-focused approach.
• Coordinate patient or client appointments, maintain calendars, and support scheduling needs for the office.
• Verify insurance information and assist with front desk processes related to coverage confirmation and documentation.
• Prepare, scan, file, and organize records to maintain accurate and accessible administrative documentation.
• Handle incoming and outgoing mail and support day-to-day clerical activities that keep the office operating efficiently.
• Use Microsoft Office applications to create, update, and maintain reports, correspondence, and office records.
• Support medical front office and administrative functions while maintaining a detail-focused approach and attention to detail.
• At least 2 years of experience in an office coordination, receptionist, or administrative support role.
• Strong customer service skills with the ability to communicate clearly and professionally.
• Proficiency with Microsoft Office applications, including routine document and spreadsheet tasks.
• Experience answering inbound calls, managing front desk activity, and handling general clerical responsibilities.
• Ability to schedule appointments, organize paperwork, and maintain accurate records in a busy office setting.
• Familiarity with insurance verification and medical front office procedures is preferred.
• Previous experience in a mental or behavioral health environment is preferred.
• High level of organization, reliability, and attention to detail.