Office Assistant

We are looking for a dependable Office Assistant to provide contract support for a real estate and property office in Fredericksburg, Virginia. This is a Contract position offering a 30-hour workweek across four days, with time split between two office locations based on weekly business needs. The ideal candidate brings strong customer service instincts, communicates clearly, and stays composed while handling a variety of administrative and front-desk tasks.

Responsibilities:

• Provide front-office support by greeting visitors, answering a multi-line phone system, and responding to email inquiries in a detail-oriented manner.
• Divide time between two office locations and adjust the weekly schedule as operational priorities shift.
• Maintain accurate records through timely data entry, file organization, and routine administrative updates.
• Coordinate calendars and set appointments while ensuring internal schedules remain organized and up to date.
• Use Microsoft Word, Excel, and Outlook to prepare correspondence, track information, and support daily office workflows.
• Address questions and service issues with a solutions-focused approach, taking initiative to resolve concerns efficiently.
• Build positive working relationships with clients, visitors, and colleagues by communicating clearly and with empathy.
• At least 1 year of experience in customer service, office support, or a similar administrative role.
• Confidence managing a multi-line phone system and handling incoming communications effectively.
• Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Strong data entry skills with close attention to detail and accuracy.
• Ability to stay organized, manage changing priorities, and adapt to a fast-paced environment.
• Effective interpersonal and communication skills with a detail-oriented, helpful attitude.
• Comfortable taking ownership of tasks and finding practical solutions to day-to-day challenges.