Network Engineer

We are looking for a Network Engineer to support and strengthen a multi-site network environment within the financial services industry in Bensalem, Pennsylvania. This role focuses on maintaining reliable connectivity, improving network performance, and helping ensure secure operations across branch and office locations. The ideal candidate brings strong hands-on Cisco expertise, a practical troubleshooting mindset, and the ability to manage both daily operational work and longer-term infrastructure initiatives.

Responsibilities:

• Manage the installation, setup, refresh, and ongoing support of network hardware and related infrastructure across business locations.
• Travel to branch and office sites when needed to assess network conditions, perform technical work, and support local connectivity needs.
• Evaluate network devices against security requirements, address compliance gaps, and help maintain a secure operating environment.
• Provide operational support for Cisco-based networking services, including learning to assist with unified communications and coordinating escalations with external vendors.
• Apply software and firmware updates to network equipment to maintain stability, performance, and supported device life cycles.
• Keep network documentation current by updating diagrams, inventories, procedures, and technical run books.
• Investigate network incidents, identify root causes, document findings, and implement corrective measures to restore service and prevent recurrence.
• Monitor and support Cisco Catalyst SD-WAN infrastructure, optimizing availability and performance to support business continuity across the branch network.
• Coordinate with internal teams and third-party providers to resolve issues, complete project work on schedule, and maintain dependable network services.
• Share technical knowledge with colleagues and contribute to a collaborative team environment through guidance and mentorship.
• At least 3 years of hands-on experience supporting and implementing Cisco network infrastructure in an enterprise environment.
• Practical knowledge of IP routing and routing protocols, including BGP, along with experience in multi-site network operations.
• Experience with remote connectivity and secure networking concepts such as IPsec, site-to-site VPNs, and remote access VPNs.
• Familiarity with network security platforms and concepts, including firewalls, secure access controls, and threat protection tools; experience with Palo Alto Firewall and Cisco ASA is valuable.
• Working knowledge of network monitoring technologies and the ability to use data to identify issues and recommend improvements.
• Strong troubleshooting skills with the ability to manage urgent, complex incidents while balancing multiple priorities and deadlines.
• Effective written and verbal communication skills, along with the ability to work independently and collaboratively in a service-oriented environment.
• Bachelor’s degree in a technical field, or an equivalent combination of relevant experience and related training.