Mobile Device Management Admin

We are looking for a Mobile Device Admin to support and enhance the client’s enterprise mobile device environment. This role will be responsible for engineering, administering, and supporting mobile device management solutions across company-owned iPhones, iPads, and rugged Android handheld devices utilized throughout manufacturing and distribution operations.

Key Responsibilities:

· Administer and support Microsoft Intune for iOS/iPadOS and Android devices. · Troubleshoot and resolve escalated mobile device, enrollment, compliance, application, and connectivity issues. · Manage Apple Business Manager, Android Enterprise, device policies, compliance settings, and security configurations. · Deploy and maintain mobile applications, including public, private, and line-of-business apps. · Test and coordinate mobile OS upgrades, application releases, and staged deployments. · Configure and support rugged Android handheld scanners and mobile hardware. · Monitor device inventory, compliance, licensing, and remediation activities. · Coordinate with vendors and application teams on support, testing, releases, and renewals. · Maintain Apple certificates/tokens (APNs, ADE, Apps & Books) and ServiceNow change records.

Core Qualifications:

· 5+ years of Mobile Device Management (MDM) experience. · 3+ years administering Microsoft Intune supporting iOS/iPadOS and Android devices. · Strong knowledge of Apple Business Manager, including ADE, Apps & Books (VPP), supervised devices, and kiosk deployments. · Experience with Android Enterprise and rugged handheld devices. · Experience with mobile application deployment, MAM, app configuration policies, and Managed Google Play. · Knowledge of Entra ID, Conditional Access, certificate-based Wi-Fi, and mobile SSO. · Experience using PowerShell and/or Microsoft Graph for reporting and automation. · Experience with ServiceNow and ITIL-based change management. · Strong troubleshooting, documentation, communication, and vendor management skills. · Ability to work independently in a fast-paced enterprise environment.

Preferred Qualifications:

· Experience supporting mobile solutions in manufacturing, warehouse, distribution, or industrial environments. · Experience with Zebra technologies. · Microsoft MD-102 certification. · Apple Deployment and Management certification. · Zebra certification(s). · ITIL 4 Foundation certification. · Bachelor's degree in Information Systems, Computer Science, or a related field (or equivalent work experience).