We are looking for a welcoming and organized Medical Receptionist to support daily front office operations for a non-profit healthcare organization in Connecticut. This contract opportunity is well suited for someone beginning their administrative career and interested in building experience in a patient-focused medical setting. In this role, you will help create an organized, positive experience for patients while assisting with scheduling, records management, and essential office coordination.
Responsibilities:
- Coordinate patient visits by arranging appointments, updating provider schedules, and helping maintain an efficient daily calendar.
- Greet patients upon arrival, guide them through check-in procedures, and support a smooth check-out experience at the end of each visit.
- Enter and update patient demographics, insurance details, billing information, and other required records with accuracy.
- Maintain electronic medical documentation within the organization’s records platform while ensuring information remains current and complete.
- Support day-to-day administrative workflows by communicating with staff, organizing front desk activities, and assisting with office coordination needs.
- Help process insurance-related information and related data entry tasks in accordance with office procedures.
- Contribute to an efficient and patient-centered environment by responding to routine questions in a thoughtful and compassionate manner.
- Ability to learn and use an electronic medical records system effectively; prior familiarity is helpful but not required.
- Strong verbal and written communication skills with a courteous and detail-oriented approach.
- Excellent customer service skills, including patience, empathy, and a commitment to supporting patients.
- Solid organizational abilities and close attention to detail when handling schedules and documentation.
- Basic knowledge of medical terminology or a willingness to learn quickly in a healthcare environment.
- Flexibility to work varying shifts, including evenings or weekends when needed.
- Understanding of patient privacy expectations and compliance standards within a medical office setting.
- No prior experience is required; training will be provided for someone motivated to learn and grow.