Medical Receptionist

We are looking for a dependable Medical Receptionist to support a busy healthcare office in Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily administrative activities, assist with patient flow, and help maintain accurate records in a detail-oriented clinical setting.

Responsibilities:

• Welcome patients upon arrival, provide courteous front-desk assistance, and help create a positive first impression of the office.
• Manage patient intake and departure processes by confirming information, updating records, and ensuring visits are documented accurately.
• Coordinate appointment-related tasks, including patient scheduling support and communication at the reception area.
• Open the office at the start of the day and complete closing procedures independently when coverage requires it.
• Organize, retrieve, and maintain medical records with attention to confidentiality and accuracy.
• Answer routine front-office inquiries and direct patients or visitors to the appropriate staff member as needed.
• Previous experience in a medical front office, reception, or similar patient-facing administrative role.
• Working knowledge of patient check-in procedures and general receptionist responsibilities.
• Ability to support patient scheduling and manage multiple front-desk tasks efficiently.
• Familiarity with basic medical terminology used in a clinical environment.
• Strong communication skills and a detail-oriented, welcoming demeanor with patients and staff.
• Ability to work independently while handling office opening and closing responsibilities.
• High attention to detail when managing records and patient information.