Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to support a busy healthcare office. This is a Contract position providing leave coverage through at least the end of December, with the potential to extend into February. The person in this role will serve as the first point of contact for patients, helping create an organized and welcoming front office experience while ensuring accurate intake and appointment preparation.

Responsibilities:

• Welcome patients upon arrival and provide courteous, detail-oriented assistance at the front desk.
• Complete appointment check-in activities and confirm that patient information is current and accurate.
• Review insurance details with patients and verify coverage information before scheduled visits.
• Enter new or updated patient records into the office system in a timely manner.
• Coordinate front office flow by supporting scheduling-related tasks and directing patients appropriately.
• Answer routine questions from patients and visitors while maintaining a positive and service-focused environment.
• Communicate clearly with both English- and Spanish-speaking patients when applicable.
• Maintain a neat, business-casual appearance in an onsite clinical setting.
• Prior experience in a medical front office, reception, or patient-facing administrative role.
• Working knowledge of patient check-in procedures and appointment scheduling practices.
• Familiarity with verifying insurance information and updating patient registrations.
• Basic understanding of medical terminology used in a healthcare setting.
• Strong communication and customer service skills with a detail-oriented front desk approach.
• Ability to work onsite Monday through Friday in New Brunswick, New Jersey.
• Bilingual English and Spanish communication skills are strongly preferred.